About the program
Customer service professionals are the human face of the company and are responsible for addressing customer needs ensuring they have a positive experience, helping foster loyalty, and a good reputation.
We prepare our students to meet employers’ needs with strong soft skills to better interact with both customers and colleagues.
Not only does our program equip you for employment, it also provides the skills and experience to advance in the customer service industry!
Skills you will learn
- Principals of customer services
- Interacting with customers
- Handling claims and complaints
- Sensitive human relation situations